Privacy Policy

Nexa Privacy Policy

Effective Date: March 14, 2025
 

1. Introduction

Welcome to Nexa! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our bookkeeping services.

2. Information We Collect

We collect information necessary to provide and improve our bookkeeping services. This includes:

• **Personal Information**:

When you register, we may collect personal information such as your name, email address, and phone number.

• **Financial Data**:

To facilitate bookkeeping services, we collect data related to your financial activities, such as income, expenses, invoices, and transaction history.

• **Bank Account Details**:

We collect your bank account details during registration to enable seamless invoice creation by displaying your account information when generating invoices for users. You can update your bank account details anytime in your profile settings page.

• **Usage Data**:

Information about how you use Nexa, including pages visited, links clicked, and app usage patterns.

3. How We Use Your Information

Your data is used to:

• Provide, operate, and maintain our bookkeeping services.

• Generate and manage invoices.

Track and categorize expenses and income.

• Manage customers, employees, and inventory.

• Communicate with you, respond to inquiries, and provide support.

• Improve our services by analyzing usage and interactions.

• Enforce our terms and conditions and ensure compliance with legal requirements.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

• **Service Providers**:

Trusted third parties that assist in data analysis, customer support, and system security.

• **Legal Obligations**:

If required by law, we may disclose information to comply with legal processes, such as court orders or law enforcement requests.

• **Business Transfers**:

In the event of a merger, acquisition, or asset sale, your information may be transferred.

5. Security of Your Information

We implement industry-standard measures to protect your data. However, please note that no transmission over the internet or storage method is entirely secure. You are responsible for maintaining the confidentiality of your account details, and we encourage you not to share your PIN or other security credentials with anyone.

6. Data Retention

We retain your personal information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Account Deletion Process

You may delete your Nexa account at any time. To do so, go to your account settings page and follow the deletion process. Once deleted, your data will no longer be accessible within the platform.

If you encounter any issues, contact us via email at hello@mynexaapp.com or social media (X: @mynexaapp, Instagram: @mynexaapp).

8. Your Data Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us for assistance with any data-related requests.

9. Changes to This Privacy Policy

We may update this Privacy Policy as necessary. We will notify you of significant changes through the app or by other means. Continued use of Nexa constitutes your agreement to the updated terms.

10. Contact Us

For any questions or concerns about this Privacy Policy, reach out to us via email at hello@mynexaapp.com, or on social media (X: @mynexaapp, Instagram: @mynexaapp).